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Membership Retention Guide
With yet more uncertainty following the latest lockdown, membership retention is now of paramount importance.
I've put together a comprehensive guide on membership retention which includes everything I've learnt from working with hundreds of golf clubs across the UK.
The guide covers many different areas and I encourage you to take on the areas that you feel will have the biggest impact on your membership retention rates.
What's Included?
Onboarding
How to successfully integrate new members in a new world
Communication
Clear and effective communication to keep your members engaged with the clubs vision
Community
Incredible hints, tips and ideas on how to build a community feel at your club
Feedback
Develop a feedback loop to improve all areas of the retention process
Value Add
Make your club membership the envy of other clubs by building a unique value proposition
Bonus
Access to our free membership communication template
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